Terms Of Service

Jeff Greene (New England Window Pros)

Effective Date: February 3, 2026

These Terms of Service (“Terms”) govern your use of the services provided by Jeff Greene, operating under the brand name New England Window Pros (“we,” “our,” or “us”). By using our website, requesting a quote, or communicating with us by phone, email, or SMS, you agree to these Terms.


1. Services Provided

New England Window Pros, operated by Jeff Greene, provides residential window and door installation, replacement, and related services. Any estimates provided are based on the information you supply and are subject to change following in-person inspection, final measurements, or project scope review.


2. Communication & SMS Consent

By submitting your contact information through our website, forms, or other communication methods, you consent to receive communications from Jeff Greene (operating as New England Window Pros), including but not limited to:

Appointment confirmations and reminders

Service updates

Estimate follow-ups

Customer service communications

Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

Consent to receive messages is not a condition of purchase.


3. SMS Messaging Terms

Jeff Greene (operating as New England Window Pros) offers a messaging program to provide:

Appointment confirmations and reminders

Estimate follow-ups

Service updates

Customer service communications

You can cancel the SMS service at any time. Just text “STOP” to our messaging number. After you send the SMS message “STOP” to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, you may sign up as you did the first time and we will resume sending SMS messages to you.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can contact us directly at:

Email: [email protected]

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary depending on your interactions with our business.

If you have any questions about your text or data plan, it is best to contact your wireless provider.

For questions regarding privacy, please review our Privacy Policy:
https://newindowpros.com/privacy-policy-page


4. User Responsibilities

You agree to provide accurate and truthful information when requesting services and to use our website and communication systems for lawful purposes only.

You agree not to misuse or attempt to interfere with our website, scheduling systems, or communication tools.


5. Scheduling & Cancellations

Appointments scheduled with New England Window Pros may be rescheduled or canceled by either party with reasonable notice. Failure to be available for a scheduled appointment may result in delays or rescheduling where applicable.


6. Payments & Estimates

All pricing and estimates are provided in good faith based on preliminary information. Final pricing may vary depending on project scope, materials, site conditions, and final measurements.

Payment terms will be provided separately at the time of contract or service agreement.


7. Intellectual Property

All website content, logos, images, and materials are the property of Jeff Greene (New England Window Pros) and may not be copied, distributed, or reused without written permission.


8. Limitation of Liability

Jeff Greene (New England Window Pros) is not liable for any indirect, incidental, or consequential damages arising from the use of our services or communications.

We are not responsible for delays caused by factors outside our control, including but not limited to weather conditions, supply chain issues, or customer unavailability.


9. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Privacy Policy:
https://newindowpros.com/privacy-policy-page


10. Modifications to Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated effective date.


11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the state in which Jeff Greene (New England Window Pros) operates.


12. Age Requirement (18+ Only)

Our services and communications are intended for individuals who are 18 years of age or older.

By submitting your information, requesting services, or communicating with us, you confirm that you are at least 18 years old.

We do not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that such information has been submitted, we will delete it promptly.


13. Carrier Disclaimer

Mobile carriers are not liable for delayed, undelivered, or misdirected messages.

Jeff Greene (New England Window Pros) and participating carriers are not responsible for message delivery failures caused by carrier networks, device issues, or service interruptions.

Carriers are not responsible for the content of messages sent by Jeff Greene (New England Window Pros).


14. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Jeff Greene
Operating as: New England Window Pros
Email: [email protected]
Phone: 603-724-4401